50000: Internal server error

The request could not be completed because of an unexpected error inside the Ably platform.

What you should do

This is an unexpected error inside Ably rather than a problem with your request, so retrying after a short delay is reasonable. If it persists, contact Ably support with your app ID, roughly when it occurred, and any relevant logs.

Why it happens

The request could not be completed because of an unexpected error inside the Ably platform.

What you'll see

The error is reported with code 50000 and HTTP status 500. The message is typically internal error.