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Finding Answers

  • Experiencing issues? Chances are we've got you covered in our FAQs.

    Visit our FAQs
    Visit our FAQs
  • View our documentation, getting started guides, best practice and tutorials.

    Visit Documentation
    Visit Documentation
  • Download our SDKs, view the source code and review previously resolved questions and issues.

    Find the SDKs you need
    Find the SDKs you need
  • Search for previously asked questions on StackOverflow, or post your own.

    View Ably StackOverflow Questions
    View Ably StackOverflow Questions
  • Lookup the error code to understand the problem.

    View error codes
    View error codes
  • Think there's a problem with the platform? Check our status or report an incident.

    Check platform status
    Check platform status

Speak with Us

  • During Europe (GMT) and US (EST) business hours, our first-line support team are here to help through our site's live chat feature.

    Chat now
    Chat now
  • Raise a support ticket, and our support team will respond during Europe (GMT) and US (EST) business hours. Target response time: Best effort.

    Create new ticket
    Create new ticket
  • Email our support team, and we'll automatically create a ticket for you and respond within during Europe (GMT) and US (EST) business hours. Target response time: Best effort.

    Email [email protected]