Team

Manage who has access to your Ably account and what they can do. Invite users, assign roles, and configure team-based access for Enterprise accounts.

Manage users through your account dashboard.

User roles

The user that creates an Ably account is assigned the account owner role. An account can only have a single account owner. Users can be assigned multiple roles:

• Developer
• Billing
• Admin
• Owner

Change user roles

You must be an account owner or admin to change user roles:

1. Log in to your account.
2. Click the checkboxes corresponding to the roles you want to add or remove.

Invite a new user

You must be an account owner or admin to invite new users:

1. Log in to your account.
2. Click "Invite new user".
3. Enter the user's first name and email address, then click "Invite".
4. The user can then follow the instructions emailed to them to join your account.

Remove users from an account

You must be an account owner or admin to remove users:

1. Log in to your account.
2. Click "Remove" next to the user to remove from the account.
3. Confirm the action when prompted.

Delete your profile or leave an account

1. Log in to your account.
2. Go to My Settings.
3. Disconnect SSO provider if you use SSO to log in.
4. Scroll to "Want to delete your profile?"
5. Click "Start" to remove yourself from this account.

Close your account

You must be the account owner and have downgraded to the Free package:

1. Log in to your Ably account.
2. Ensure you are the account owner.
3. Downgrade your current package to Free.

4. Disconnect SSO provider if you use SSO to log in.
5. Go to the Account Settings page.
6. Select Delete account and follow the prompts.

Disconnect SSO provider

If you use SSO to log in, you must set a password and disconnect your SSO provider before closing your account:

1. Log in to your account.
2. Navigate to Account then My Settings.
3. In the Password section, click "Change your password".
4. Click "Update my personal settings" to save the changes.
5. Scroll to the Login provider section.
6. Click "remove connection" next to the SSO provider you want to disconnect.
7. Return to the instructions above to close your account.