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Two-factor authentication (2FA)

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Two-factor authentication (2FA) is an authentication process requiring users to utilize two different forms of verification. 2FA for your Ably account requires your password and a time-based one-time password (TOTP) from an authenticator app.

Access your security settings to configure two-factor authentication for your Ably account.

Enable 2FA

To enable 2FA for your own user login:

  1. Log in to your account and go to Security.
  2. Click Enable on the Two-factor authentication card.
  3. Enter your password in the dialog to confirm.
  4. Scan the QR code into an authenticator app such as Google Authenticator or 1Password.
  5. Enter the generated code to verify.
  6. Store your recovery codes in a safe location.

Disable 2FA

To disable 2FA for your own user login:

  1. Log in to your account and go to Security.
  2. Click Disable on the Two-factor authentication card.
  3. Enter your password in the dialog to confirm.

SMS 2FA

Enforce 2FA for all users

Account owners can require 2FA to be utilized by all users. Any user that hasn't already enabled 2FA will be prompted to do so the next time they attempt to access the account.

To enforce 2FA for all users:

  1. Log in to your account and go to the account Security page.
  2. Toggle Require Two-Factor Authentication for all account users under the Authentication Settings section.
  3. Save the authentication settings.

Remove 2FA requirement of all users

To remove the requirement for all users to authenticate with 2FA:

  1. Log in to your account and go to the account Security page.
  2. Toggle Require Two-Factor Authentication for all account users under the Authentication Settings section.
  3. Save the authentication settings.