# Team

Manage who has access to your Ably account and what they can do. Invite users, assign roles, and configure team-based access for Enterprise accounts.

Manage users through your [account dashboard](https://ably.com/accounts/any/users).

## User roles 

The user that creates an Ably account is assigned the account owner role. An account can only have a single account owner. Users can be assigned multiple roles:

- Developer
- Billing
- Admin
- Owner

| Permission | Developer | Billing | Admin | Owner |
|---|---|---|---|---|
| View all apps | ✓ | ✓ | ✓ | ✓ |
| View app configuration | ✓ | - | ✓ | ✓ |
| View app settings | ✓ | - | ✓ | ✓ |
| View [app statistics](https://ably.com/docs/metadata-stats/stats.md#app) | ✓ | ✓ | ✓ | ✓ |
| View [account statistics](https://ably.com/docs/metadata-stats/stats.md#account) | ✓ | ✓ | ✓ | ✓ |
| Configure own [2FA](https://ably.com/docs/platform/account/2fa.md) | ✓ | - | ✓ | ✓ |
| [Invite new users](#invite) | - | - | ✓ | ✓ |
| [Remove existing users](#remove) | - | - | ✓ | ✓ |
| Manage [API keys](https://ably.com/docs/auth.md) | - | - | ✓ | ✓ |
| Manage app configuration | - | - | ✓ | ✓ |
| Manage app settings | - | - | ✓ | ✓ |
| Create apps | - | - | ✓ | ✓ |
| Receive [limit notifications](https://ably.com/docs/platform/pricing/limits.md) | - | - | ✓ | ✓ |
| Configure [single sign-on](https://ably.com/docs/platform/account/sso.md) | - | - | - | ✓ |
| Enforce [2FA](https://ably.com/docs/platform/account/2fa.md#enforce) | - | - | - | ✓ |
| View invoices | - | ✓ | - | ✓ |
| Update billing information | - | ✓ | - | ✓ |
| Manage [account package](https://ably.com/pricing) | - | - | - | ✓ |

### Change user roles 

You must be an account owner or admin to change user roles:

1. Log in to your [account](https://ably.com/accounts/any/users).
2. Click the checkboxes corresponding to the roles you want to add or remove.

<Aside data-type='note'>
Follow [this process](https://faqs.ably.com/can-i-change-my-ably-account-owner) to transfer account ownership.
</Aside>

## Invite a new user 

You must be an account owner or admin to invite new users:

1. Log in to your [account](https://ably.com/accounts/any/users).
2. Click "Invite new user".
3. Enter the user's first name and email address, then click "Invite".
4. The user can then follow the instructions emailed to them to join your account.

<Aside data-type='note'>
You can view the status of pending invitations from the Users page. You can also re-send or revoke an invitation.
</Aside>

## Remove users from an account 

You must be an account owner or admin to remove users:

1. Log in to your [account](https://ably.com/accounts/any/users).
2. Click "Remove" next to the user to remove from the account.
3. Confirm the action when prompted.

## Delete your profile or leave an account 

1. Log in to your [account](https://ably.com/accounts/any).
2. Go to [My Settings](https://ably.com/users/edit).
3. [Disconnect SSO provider](#sso) if you use SSO to log in.
4. Scroll to "Want to delete your profile?"
5. Click "Start" to remove yourself from this account.

<Aside data-type='important'>
Account owners: Deleting your profile will delete the entire account and all data. You must first [transfer ownership](https://faqs.ably.com/can-i-change-my-ably-account-owner) to another user before deleting your profile.
</Aside>

## Close your account 

You must be the account owner and have downgraded to the Free package:

1. Log in to your [Ably account](https://ably.com/accounts/any).
2. Ensure you are the [account owner](#roles).
3. [Downgrade your current package](https://ably.com/docs/platform/pricing/free.md#downgrade) to Free.

<Aside data-type='note'>
You will not be able to delete your account until the 1st of the month following your downgrade, after your final invoice has been paid.
</Aside>

4. [Disconnect SSO provider](#sso) if you use SSO to log in.
5. Go to the [Account Settings](https://ably.com/accounts/any/settings) page.
6. Select **Delete account** and follow the prompts.

<Aside data-type='note'>
If you use an SSO login you'll see a "Contact us" link instead of a "Start" button. [Disconnect your SSO provider](#sso) first.
</Aside>

### Disconnect SSO provider 

If you use SSO to log in, you must set a password and disconnect your SSO provider before closing your account:

1. Log in to your [account](https://ably.com/accounts/any).
2. Navigate to Account then [My Settings](https://ably.com/users/edit).
3. In the Password section, click "Change your password".
4. Click "Update my personal settings" to save the changes.
5. Scroll to the Login provider section.
6. Click "remove connection" next to the SSO provider you want to disconnect.
7. Return to the instructions above to [close your account](#close).

## Related Topics

- [Overview](https://ably.com/docs/platform/account.md): Overview of the Ably dashboard for managing apps, account settings, team, billing, and usage.
- [Organizations](https://ably.com/docs/platform/account/organizations.md): Manage Ably organizations, provision users, configure SSO with SCIM, and handle account roles.
- [Single sign-on (SSO)](https://ably.com/docs/platform/account/sso.md): Single sign-on enables users to authenticate with Ably using your own identity provider.
- [Two-factor authentication (2FA)](https://ably.com/docs/platform/account/2fa.md): Enable two-factor authentication for your Ably account.
- [Enterprise customization](https://ably.com/docs/platform/account/enterprise-customization.md): How Enterprise customers can create a custom endpoint and benefit from Active Traffic Management and other advanced Ably features.
- [Access tokens](https://ably.com/docs/platform/account/access-tokens.md): Create and manage access tokens to authenticate with the Ably Control API and Ably CLI, including expiration and rotation.
- [Programmatic management using Control API](https://ably.com/docs/platform/account/control-api.md): The Control API is a REST API that enables you to manage your Ably account programmatically. This is the Control API user guide.

## Documentation Index

To discover additional Ably documentation:

1. Fetch [llms.txt](https://ably.com/llms.txt) for the canonical list of available pages.
2. Identify relevant URLs from that index.
3. Fetch target pages as needed.

Avoid using assumed or outdated documentation paths.