User management

The user that creates an Ably account is assigned the account owner role. An account owner has permission to undertake any action within an account, such as inviting new users. There are two other account roles that inherit a subset of an account owner’s permissions. An account can only have a single account owner.

Users are assigned one of three roles:

  • Developer
  • Admin
  • Owner

User roles have the following permissions:

Permission Developer Admin Owner
View all apps
View app configuration
View app settings
View app statistics
View account statistics
Configure own 2FA
Invite new users
Remove existing users
Manage API keys
Manage app configuration
Manage app settings
Create apps
Receive limit notifications
Configure single sign-on
Enforce 2FA
View invoices
Update billing information
Manage account package

To promote a developer user to an account admin:

  1. Log in to your account.
  2. Select Users from the account navigation dropdown.
  3. Click the Account admin checkbox next to the user.

To invite a new user to your account:

  1. Log in to your account.
  2. Select Users from the account navigation dropdown.
  3. Click Invite new user.
  4. Enter the user’s first name and email address, then click Invite.
  5. The user can then follow the instructions emailed to them to join your account.

To remove a user from your account:

  1. Log in to your account.
  2. Select Users from the account navigation dropdown.
  3. Click the Delete button next to the user to remove from the account.
  4. Confirm the action.

Follow this process to delete your Ably account. Only an account owner can initiate this process.

User roles