Account overview

Manage all aspects of your account, from Two-factor authentication (2FA) and billing to user management and personal preferences.

Begin by logging in to Ably through your browser. Once you’re logged in, you have access to the Ably dashboard, where you can click on the Account navigation dropdown to access the account settings:

Manage your Ably account settings, including authentication, billing, and account ownership:

• Use your account’s unique identifier (Account ID) when contacting support.
• Account owners can require all users to set up two-factor authentication (2FA) for added security.
• Account owners and users with the billing role can update billing and package details. They are the only users who can modify these settings or transfer account ownership.
• Transfer ownership or cancel the account, contact Ably support.

Manage your billing and package settings to scale your services:

• Review your current package to assess if it fits your needs, whether free, pay-as-you-go, or committed use.
• Ensure your billing information is up to date, including company name, billing email (optional), address, international phone number, and timezone.
• View and manage invoices and payment methods once your account has been upgraded.

Understand and manage your package limits by tracking usage across messages, data, connections, and channels:

• Limits are applied to prevent service disruption and vary by package.
• Limits can be time-based, quantity-based, or rate-based, and they may apply either per connection/channel or across the entire account.
• Notifications are provided when limits are nearing or exceeded, and detailed logs of warnings and exceeded limits are accessible in the account dashboard.

Monitor your account’s resource consumption with detailed usage statistics:

• The usage statistics table monitors app performance by tracking resource usage, such as messages, data transferred, connections, and channels.
• The statistics chart visualizes app usage data over time, allowing users to define specific time ranges, zoom in on different periods, and analyze metrics in detail.

Manage the users associated with your account:

• The account owner role has full permissions to manage the account, including inviting and removing users, and assigning roles like developer, billing, or admin.
• Multiple roles can be assigned to a single user.
• Remove, or change user roles within an Ably account.

Control personal account settings:

• View and edit name, email, and password.
• Enable two-factor authentication (2FA) for added security.
• Connect and manage login providers (Google, GitHub).
• Customize Ably email preferences (product updates, news, educational emails)
• Set up notifications for account usage.

Create access tokens for the Control API:

• Users can create new tokens by providing a descriptive name, assigning an account, selecting capabilities, and securely storing the token once generated.
• Users can revoke existing tokens through the settings section, but this action is irreversible and will immediately invalidate the token for API access.
• After a token is created, the full token cannot be viewed again, so it must be securely stored upon generation.