Breeze vs Sendbird

	Breeze	Sendbird
Time to "hello world" Reviewed by 3+ independent developers Ratings were given based on the average amount of time it takes to sign up to a new account and publish the first message.	3 / 5 5 = <30 min 4 = 30 min - 1 h 3 = 1-2 h 2 = 2-4 h 1 = 4+ h View code example	4 / 5 5 = <30 min 4 = 30 min - 1 h 3 = 1-2 h 2 = 2-4 h 1 = 4+ h View code example
Demos / Tutorials A selection of online demos and tutorials so you can test and see the code in action. Explore Ably's tutorials for our pub/sub messaging platform	Todo AngularJS Sequelize Web API OData and Breeze The Breeze/AngularJS Todo-Zumo (Azure) App View more Breeze Samples View Breeze Live Tutorials	Developer Portal Getting Started Build a JavaScript chat app with Sendbird UIKit React Native Chat Tutorial #1 - Build a chat app using Sendbird More Sendbird demos & tutorials
Documentation Reviewed by 3+ independent developers Explore Ably's documentation for our pub/sub messaging platform	4 / 5 Getting started guides / 5 Information architecture and developer journey / 5 API reference documentation / 5 Readability, design and navigation / 5 Quality of code / 5 Breadth and quality of tutorials / 5 The Breeze documentation is detailed and clear with examples and links to source code. The docs feature a ‘Get Started’ section where you can learn how Breeze works, discover more features, and read the FAQ. The Getting Started guide is well-structured to provide step-by-step guidance on how to set up Breeze and use the APIs, learn how Breeze works, try the Breeze live tutorial, discover features, learn about deploying apps to mobile devices, read the FAQs, and guide you through some of Breeze’s basic capabilities with an emphasis on querying data. There’s the "Breeze Live Tutorial" which is a quick way to learn basic Breeze interactively – follow the instruction, type in some code, and see the results immediately. The live tutorial page features four (4) panes, consisting of the instruction panel, JavaScript and HTML panels, and Output panel. There’s an extensive API reference and comprehensive individual release notes for each Breeze technology (chat & server). However, although Breeze is well documented, the developer journey is not straightforward because each Breeze JavaScript library – Angular, Aurelia, Knockout, Backbone, etc. – requires a different setup for its promise and AJAX implementation. API reference documentation is not detailed and seems to only exist on GitHub and be relatively short. The readability and design are mostly good, but they could benefit from a revamp. There’s no demo embedded in the doc.	4.33 / 5 Getting started guides / 5 Information architecture and developer journey / 5 API reference documentation / 5 Readability, design and navigation / 5 Quality of code / 5 Breadth and quality of tutorials / 5 The documentation is comprehensive, detailed, and clear, with sample projects. It's easily navigable, and the written and video tutorials are in-depth, but there could be more of them. The different products that make up the Sendbird platform are clearly separated (e.g. Chat, Calls, UIKit, etc) before introducing the SDKs and API. This gives users an overview of the products before diving into its documentation. Each product has API reference documentation. The key functionalities of that product are listed out for easy access. Generally, in terms of comprehensiveness, readability, navigation, ease of use, and code quality, the documentation is very solid.
Dashboard or dev console Reviewed by 3+ independent developers Sign up for free and explore Ably's pub/sub messaging platform	4.33 / 5 Ease of use / 5 Stats and reports / 5 Functionality / 5 N/A	5 / 5 Ease of use / 5 Stats and reports / 5 Functionality / 5 The dashboard allows you to create and manage applications. It also enables you to see all the stats and reports you need about monthly and daily active users, and peak concurrent connections. It also enables you to create and manage chat channels and make calls, making it easy to test. It has a slick design and is quite intuitive to use, and it’s divided into five features; overview, users, settings, calls, chat. It also has moderation tools that you can use to protect your conversations directly from your dashboard.
SDKs Note: Only official SDKs were taken into account. Explore Ably's 25+ SDKs for our pub/sub messaging platform	5 SDKs Including: JavaScript .NET C#	5 SDKs Including: Android iOS JavaScript
API structure Reviewed by 3+ independent developers	3.50 / 5 API consistency across SDKs / 5 Well structured / 5 Intuitive / 5 Simple / 5 Breeze APIs are consistent across SDKs – same order of operations. The API references are well documented, structured, detailed and extensive – there are examples for some SDKs on GitHub which is a nice thing. However, Breeze APIs are quite complex, so you need to thoroughly study the documentation to learn your way around it.	5 / 5 API consistency across SDKs / 5 Well structured / 5 Intuitive / 5 Simple / 5 The API is pretty straightforward, consistent across SDKs, it’s also intuitive and easy to use provided you read the documentation. I found it easy to figure out what to do without a lot of help. I find the methods simple, easy to remember and easy to understand.

Breeze

Sendbird

Getting started and developer experience

Time to "hello world"

Reviewed by 3+ independent developers

Ratings were given based on the average amount of time it takes to sign up to a new account and publish the first message.

3 / 5

5 = <30 min
4 = 30 min - 1 h
3 = 1-2 h
2 = 2-4 h
1 = 4+ h

View code example

4 / 5

5 = <30 min
4 = 30 min - 1 h
3 = 1-2 h
2 = 2-4 h
1 = 4+ h

View code example

Demos / Tutorials

A selection of online demos and tutorials so you can test and see the code in action.

Explore Ably's tutorials for our pub/sub messaging platform

Todo AngularJS Sequelize

Web API OData and Breeze

Developer Portal Getting Started Build a JavaScript chat app with Sendbird UIKit

React Native Chat Tutorial #1 - Build a chat app using Sendbird

More Sendbird demos & tutorials

Documentation

Reviewed by 3+ independent developers

Explore Ably's documentation for our pub/sub messaging platform

4 / 5

Getting started guides / 5

Information architecture and developer journey / 5

API reference documentation / 5

Readability, design and navigation / 5

Quality of code / 5

Breadth and quality of tutorials / 5

The Breeze documentation is detailed and clear with examples and links to source code. The docs feature a ‘Get Started’ section where you can learn how Breeze works, discover more features, and read the FAQ. The Getting Started guide is well-structured to provide step-by-step guidance on how to set up Breeze and use the APIs, learn how Breeze works, try the Breeze live tutorial, discover features, learn about deploying apps to mobile devices, read the FAQs, and guide you through some of Breeze’s basic capabilities with an emphasis on querying data.

There’s the "Breeze Live Tutorial" which is a quick way to learn basic Breeze interactively – follow the instruction, type in some code, and see the results immediately. The live tutorial page features four (4) panes, consisting of the instruction panel, JavaScript and HTML panels, and Output panel. There’s an extensive API reference and comprehensive individual release notes for each Breeze technology (chat & server).

However, although Breeze is well documented, the developer journey is not straightforward because each Breeze JavaScript library – Angular, Aurelia, Knockout, Backbone, etc. – requires a different setup for its promise and AJAX implementation. API reference documentation is not detailed and seems to only exist on GitHub and be relatively short. The readability and design are mostly good, but they could benefit from a revamp. There’s no demo embedded in the doc.

4.33 / 5

Getting started guides / 5

Information architecture and developer journey / 5

API reference documentation / 5

Readability, design and navigation / 5

Quality of code / 5

Breadth and quality of tutorials / 5

The documentation is comprehensive, detailed, and clear, with sample projects. It's easily navigable, and the written and video tutorials are in-depth, but there could be more of them. The different products that make up the Sendbird platform are clearly separated (e.g. Chat, Calls, UIKit, etc) before introducing the SDKs and API. This gives users an overview of the products before diving into its documentation. Each product has API reference documentation. The key functionalities of that product are listed out for easy access. Generally, in terms of comprehensiveness, readability, navigation, ease of use, and code quality, the documentation is very solid.

Dashboard or dev console

Reviewed by 3+ independent developers

4.33 / 5

Ease of use / 5

Stats and reports / 5

Functionality / 5

N/A

5 / 5

Ease of use / 5

Stats and reports / 5

Functionality / 5

The dashboard allows you to create and manage applications. It also enables you to see all the stats and reports you need about monthly and daily active users, and peak concurrent connections. It also enables you to create and manage chat channels and make calls, making it easy to test. It has a slick design and is quite intuitive to use, and it’s divided into five features; overview, users, settings, calls, chat. It also has moderation tools that you can use to protect your conversations directly from your dashboard.

SDKs

Note: Only official SDKs were taken into account.

Explore Ably's 25+ SDKs for our pub/sub messaging platform

5 SDKs

Including:

JavaScript
.NET
C#

5 SDKs

Including:

Android
iOS
JavaScript

API structure

Reviewed by 3+ independent developers

3.50 / 5

API consistency across SDKs / 5

Well structured / 5

Intuitive / 5

Simple / 5

Breeze APIs are consistent across SDKs – same order of operations. The API references are well documented, structured, detailed and extensive – there are examples for some SDKs on GitHub which is a nice thing. However, Breeze APIs are quite complex, so you need to thoroughly study the documentation to learn your way around it.

5 / 5

API consistency across SDKs / 5

Well structured / 5

Intuitive / 5

Simple / 5

The API is pretty straightforward, consistent across SDKs, it’s also intuitive and easy to use provided you read the documentation. I found it easy to figure out what to do without a lot of help. I find the methods simple, easy to remember and easy to understand.

Breeze	Sendbird
// ViewModel var viewModel = { items: ko.observableArray(), errorMessage: ko.observable(""), reset: reset }; // Datacontext var serviceName = "http://sampleservice.breezejs.com/api/todos"; var manager = new breeze.EntityManager(serviceName); fiddleHelpers.isCorsCapable(); getAllTodos(); ko.applyBindings(viewModel, document.getElementById('view')); /* supporting functions */ function getAllTodos() { var query = breeze.EntityQuery.from("Todos"); log("Getting Todos"); return manager.executeQuery(query) .then(succeeded).fail(failed); } function succeeded(data) { var count = data.results.length; log("Retrieved " + count); if (!count) { log("No Todos"); return; } viewModel.items(data.results); } function failed(error) {viewModel.errorMessage(error);} function reset() { viewModel.items([]); manager.clear(); $.post(serviceName + '/reset', afterReset); function afterReset() { log("Database reset"); getAllTodos(); } } function log(text) { console.log(text); document.getElementById('log').innerHTML += '<li>' + text + '</li>'; }	const SendBird = require('sendbird'); // Initialize SendBird instance to use APIs in your app. var sb = new SendBird({appId: APP_ID}); // Connect to user sb.connect(USER_ID, function(user, error) { if (error) { console.log(error); } console.log(user) // The user is connected to Sendbird server. }); sb.OpenChannel.createChannel(function(openChannel, error) { if (error) { console.log(error); } // An open channel is successfully created. openChannel.enter(function(response, error) { if (error) { console.log(error); } // The current user successfully enters the open channel and can chat with other users in the channel by using APIs. openChannel.sendUserMessage('hello-world', null, null, function(message, error) { if (err) { console.log(err); } console.log('message', message); // The message is successfully sent to the channel. }); }); }); // Receive message var channelHandler = new sb.ChannelHandler(); channelHandler.onMessageReceived = function(channel, message) { // message received };

Breeze

Sendbird

"Hello world" code example

// ViewModel
var viewModel =  {
    items: ko.observableArray(),
    errorMessage: ko.observable(""),
    reset: reset
};

// Datacontext
var serviceName = "http://sampleservice.breezejs.com/api/todos";
var manager = new breeze.EntityManager(serviceName);

fiddleHelpers.isCorsCapable();
getAllTodos();

ko.applyBindings(viewModel, document.getElementById('view'));

/***  supporting functions ***/
function getAllTodos() {
    var query = breeze.EntityQuery.from("Todos");    
    log("Getting Todos");
    return manager.executeQuery(query)
    .then(succeeded).fail(failed);
}

function succeeded(data) {
    var count = data.results.length;
    log("Retrieved " + count);
    if (!count) {
        log("No Todos"); return;
    }
    viewModel.items(data.results);
}

function failed(error) {viewModel.errorMessage(error);}

function reset() {
    viewModel.items([]);
    manager.clear();        
    $.post(serviceName + '/reset', afterReset);

    function afterReset() {
        log("Database reset");
        getAllTodos();
    }
}
function log(text) {
    console.log(text);
    document.getElementById('log').innerHTML += '<li>' + text + '</li>';
}

const SendBird = require('sendbird');
// Initialize SendBird instance to use APIs in your app.
var sb = new SendBird({appId: APP_ID});


// Connect to user
sb.connect(USER_ID, function(user, error) {
if (error) {
console.log(error);
}
console.log(user)
// The user is connected to Sendbird server.      
});


sb.OpenChannel.createChannel(function(openChannel, error) {
if (error) {
console.log(error);
}
// An open channel is successfully created.
    openChannel.enter(function(response, error) {
if (error) {
console.log(error);    
}


// The current user successfully enters the open channel and can chat with other users in the channel by using APIs.
        openChannel.sendUserMessage('hello-world', null, null, function(message, error) {
if (err) {
console.log(err);    
}
            console.log('message', message);
// The message is successfully sent to the channel.
        });
    });
}); 


// Receive message
var channelHandler = new sb.ChannelHandler();


channelHandler.onMessageReceived = function(channel, message) {
    // message received
};

	Breeze	Sendbird
Realtime features
Pub/Sub messaging Pub/Sub is a design pattern that lets any number of publishers (producers) push messages to channels (also known as topics). Multiple subscribers (consumers) can subscribe to a channel to consume published messages. Explore Ably's pub/sub messaging implementation
Message queues A message queue is a form of asynchronous service-to-service communication. Messages are stored on a queue until they are processed. Note that each message is only consumed by one subscriber (consumer). Explore Ably's message queues implementation
Presence Presence enables you to track the online and offline status of devices and end-users in real time and to store their state. Essential for chat apps and multiplayer games. Explore Ably's presence implementation		Limited Presence is only available for Sendbird Chat, but it's not supported by other products like Sendbird Desk and Sendbird Calls.
Message history Message history provides a means to retrieve previously published messages. For this to be possible, message data must be stored (persisted) somewhere. Explore Ably's message history implementation	Unknown
Connection state recovery (stream resume) In the case of unreliable network conditions, clients may suddenly disconnect.Connection state recovery ensures that when they reconnect, the data stream resumes exactly where it left off. Explore Ably' s connection state recovery implementation
Guaranteed message ordering Ordering ensures that messages are delivered to consumers in the same order that producers publish them. Explore Ably' s guaranteed message ordering implementation	Limited There’s EntityManager.saveChanges that you can call multiple times to force Breeze to save a set of entities in the backend database in the same order as they appear.
Exactly-once semantics Exactly-once is a system-wide data integrity guarantee that ensures each message is delivered to consumers exactly-once. Explore Ably' s idempotent publishing implementation
Message delta compression Message delta compression enables you to only send the changes from the previous message to subscribers each time there’s an update, instead of the entire message. Useful for use cases where there is a significant degree of similarity between successive messages. Explore Ably' s message delta compression implementation
Native push notifications Native push notifications can be used to deliver messages even when clients are offline. Useful for geolocation updates or news alerts. Explore Ably's push notifications implementation
Webhooks Webhooks provide a mechanism to get messages and other types of events (such as clients entering or leaving channels) pushed to your servers over HTTP. Explore Ably's webhooks implementation
Serverless functions A serverless function is essentially an isolated, single-purpose piece of code that is only executed when it’ triggered by an event. For example, you can use serverless functions to send a welcome message to clients when they become present on chat channels. Note that serverless functions are usually fully managed by cloud vendors. Explore Ably's serverless functions implementation
Built-in integrations Which popular services & systems are Breeze and Sendbird integrated with? Explore Ably's library of integrations	Webhooks Custom IFTTT Zapier Serverless functions AWS Lambda Cloudflare Workers Google Cloud Functions Microsoft Azure Functions Streaming Apache Kafka Apache Pulsar Amazon Kinesis Amazon SQS RabbitMQ AMQP	Webhooks Custom IFTTT Zapier Serverless functions AWS Lambda Cloudflare Workers Google Cloud Functions Microsoft Azure Functions Streaming Apache Kafka Apache Pulsar Amazon Kinesis Amazon SQS RabbitMQ AMQP
Known limits and constraints Find out practical limits, such as the maximum message size, or the maximum number of concurrent connections. Explore the practical limits of the Ably pub/sub messaging platform	Publisher throughput Unknown Maximum message size Unknown Maximum number of topics Unknown Maximum number of connections Unknown	Publisher throughput Unknown Maximum message size Unknown Maximum number of topics Unknown Maximum number of connections Unknown

Supported development platforms, languages, open protocols and cloud models
Development platforms & operating systems Which popular development platforms and operating systems do Breeze and Sendbird support via official SDKs? Explore the development platforms supported by Ably	Android Java / JVM iOS macOS iPadOS tvOS watchOS Mono .NET	Android Java / JVM iOS macOS iPadOS tvOS watchOS Mono .NET
Languages Which popular programming languages do Breeze and Sendbird support via offical SDKs? Explore the programming languages supported by Ably	JavaScript Node.js TypeScript Java Objective-C Swift Go PHP Python Ruby Flutter Clojure Scala	JavaScript Node.js TypeScript Java Objective-C Swift Go PHP Python Ruby Flutter Clojure Scala
Open protocols Which popular open protocols do Breeze and Sendbird support? Explore the open protocols supported by Ably	WebSocket HTTP AMQP MQTT STOMP SSE Webhooks	WebSocket HTTP AMQP MQTT STOMP SSE Webhooks
Cloud models Which popular cloud models do Breeze and Sendbird support?	Self-hosted Cloud-managed Serverless Globally-distributed	Self-hosted Cloud-managed Serverless Globally-distributed

Global and reliable edge service
Edge messaging network with latency-based routing Latency-based routing ensures that clients are always routed to the nearest datacenter and point of presence. Explore Ably's routing mechanism that mitigates network and DNS issues
Multi-region data replication (message durability) Multi-region data replication (storage) protects against single points of failure and ensures message data durability. Learn how Ably ensures message durability
Uptime SLAs Here’s what the most common SLAs amount to in terms of downtime over a calendar year: 99.999% SLA = 5m 15s downtime per year 99.99% SLA = 52m 35s downtime per year 99.95% SLA = 4h 22m 58s downtime per year 99.9% SLA = 8h 45m 56s downtime per year 99% SLA = 3d 15h 39m 29s downtime per year Source: https://uptime.is/	No specific uptime SLA	Unknown
Quality of Service What QoS guarantees do Breeze and Sendbird provide natively? Explore Ably's availability and uptime guarantees for our pub/sub messaging platform	Multi-region data replication (storage) Exactly-once semantics Guaranteed message ordering Connection state recovery (stream resume)	Multi-region data replication (storage) Exactly-once semantics Guaranteed message ordering Connection state recovery (stream resume)

Security
API key authentication The simplest way to authenticate. Involves using private API keys that you can usually create and edit via a dashboard. Recommended to be used server-side, as private API keys shouldn’t be shared with untrusted parties. Explore Ably's implementation of API key authentication
Token-based authentication Which popular token-based authentication mechanisms do Breeze and Sendbird support? Note that token-based authentication is usually the recommended strategy on the client-side as it provides more fine-grained access control and limits the risk of credentials being compromised. Explore Ably's implementation of token-based authentication	Ephemeral tokens JWTs	Ephemeral tokens JWTs
Configurable rules and permissions Which types of configurable rules and permissions do Breeze and Sendbird support? Explore Ably's configurable rules and permissions	API keys rules and permissions Operation rules and permissions Admin rights	API keys rules and permissions Operation rules and permissions Admin rights
Message encryption Which types of message encryption do Breeze and Sendbird support? Explore Ably's message encryption mechanisms	Encrypted at rest Encrypted in transit Message payload encryption	Encrypted at rest Encrypted in transit Message payload encryption
Formal certifications Which formal certifications are Breeze and Sendbird compliant with? Explore Ably's security and compliance for our pub/sub messaging platform	SOC 2 TYPE I SOC 2 Type II HIPAA EU GDPR	SOC 2 TYPE I SOC 2 Type II HIPAA EU GDPR

Pricing & Support
Free package What do the free packages offered by Breeze and Sendbird consist of? Explore Ably's free package for our pub/sub messaging platform	Quite limited The Breeze free package provides access to documentation, tutorials, Stack Overflow, and UserVoice for a few days. The vendor directly contacts you through their Apple computer to notify you when your free trial will come to an end and if you’d like to extend your free trial a little longer.	No free package
Pricing model How are the Breeze and Sendbird pricing models calculated? Explore Ably's pricing model for our pub/sub messaging platform	Breeze pricing model is subscription-based, of which there are three categories: Developer package for 1 developer: $95.00 per month or $999.00 for 1-year subscription (prepaid) Team package for 5 developers: $495.00 per month or $4,999.00 per 1-year subscription (prepaid) Corporate Package for 20 developers: $1,995.00 per month or $19,999.00 per 1-year subscription (prepaid) Find out more about Breeze Subscriptions	Pricing is divided into two categories: Sendbird Chat and Sendbird Calls. Sendbird Chat is $399/month
Enterprise package What benefits do the Breeze and Sendbird enterprise packages offer? Explore Ably's enterprise package for our pub/sub messaging platform	The Enterprise/Corporate package key benefits include: Same-day response times 4 Advisory hours Email support Phone support Bug fix patches	Sendbird offers a Premium Support package called Sendbird Desk. You’ll need to fill out a form to get started.
Community Reviewed by 3+ independent developers Explore Ably's community support channel for our pub/sub messaging platform	5 / 5 Presence on multiple channels / 5 Size and activity / 5 “Breeze has a strong community presence on various different channels, such as Stack Overflow, GitHub, Pluralsight, NuGet, Bower, and more. There are many GitHub repos created by the community with hundreds of stars and about a hundred forks. There are over 2000 questions on Stack Overflow under the tag ‘’breeze’’, some of which have hundreds of thousands of views. The community is a big, active, and approachable one. However, there’s no community presence on Slack, Discourse, Gitter, or Events.” “Breeze has a strong community on various popular channels such as GitHub, Stack Overflow, Twitter, npm, NuGet, bower, Pluralsight, and more. There are hundreds of thousands of questions on Stack Overflow with the tag ‘Breeze,’ some with large numbers of comments, likes, and views. There are 546 stars and 99 forks on GitHub, with many repositories created by the community. No presence on Slack, Discourse, Gitter, and events”. “There’s a community forum on GitHub with many repositories, over 500 stars, and about one hundred forks. There’s also a strong presence on Stack Overflow under the tag ‘Breeze’ with over 2000 questions, with some having hundreds of thousands of views. Breeze also has a presence on YouTube, Facebook, Instagram, Pluralsight, Twitter, bower, npm, and NuGet”.	3 / 5 Presence on multiple channels / 5 Size and activity / 5 Sendbird has tiny but growing community presence on a few channels such as StackOverflow (less active) and their website (more active), with a fair number of users and engagement (but a small number of tutorials). Stackoverflow has some answered questions.
Support What types of support options and response times do Breeze and Sendbird offer? Explore Ably's support options for our pub/sub messaging platform	General support options Email, technical documentation, community support (e.g. GitHub or Stack Overflow). Enterprise/Corporate support 24/7 email and phone support, 4-hours advisory support, and bug fix patches support. Response time 2-Day response times for Developer package 24-Hour response times for Team package Same-day response times for Corporate package	General support options Email, support ticket, technical documentation, community support (e.g. forums or Stack Overflow). Enterprise support Sendbird offers an enterprise package, which includes 24/7 phone, email, and chat access via Slack (with extra payment), access to customer success manager and quarterly business review Response time < 24 hours for general guidance queries < 3 hours for key functionality impaired in production(only applies to L1, L2 and L3).

Pricing & Support

Free package

What do the free packages offered by Breeze and Sendbird consist of?

Explore Ably's free package for our pub/sub messaging platform

Quite limited

The Breeze free package provides access to documentation, tutorials, Stack Overflow, and UserVoice for a few days. The vendor directly contacts you through their Apple computer to notify you when your free trial will come to an end and if you’d like to extend your free trial a little longer.

No free package

Pricing model

How are the Breeze and Sendbird pricing models calculated?

Explore Ably's pricing model for our pub/sub messaging platform

Breeze pricing model is subscription-based, of which there are three categories:

Developer package for 1 developer:

$95.00 per month or $999.00 for 1-year subscription (prepaid)

Team package for 5 developers:

$495.00 per month or $4,999.00 per 1-year subscription (prepaid)

Corporate Package for 20 developers:

$1,995.00 per month or $19,999.00 per 1-year subscription (prepaid)

Find out more about Breeze Subscriptions

Pricing is divided into two categories: Sendbird Chat and Sendbird Calls.

Sendbird Chat is $399/month

Enterprise package

What benefits do the Breeze and Sendbird enterprise packages offer?

Explore Ably's enterprise package for our pub/sub messaging platform

The Enterprise/Corporate package key benefits include:

Same-day response times
4 Advisory hours
Email support
Phone support
Bug fix patches

Sendbird offers a Premium Support package called Sendbird Desk.

You’ll need to fill out a form to get started.

Community

Reviewed by 3+ independent developers

Explore Ably's community support channel for our pub/sub messaging platform

5 / 5

Presence on multiple channels / 5

Size and activity / 5

“Breeze has a strong community presence on various different channels, such as Stack Overflow, GitHub, Pluralsight, NuGet, Bower, and more. There are many GitHub repos created by the community with hundreds of stars and about a hundred forks. There are over 2000 questions on Stack Overflow under the tag ‘’breeze’’, some of which have hundreds of thousands of views. The community is a big, active, and approachable one. However, there’s no community presence on Slack, Discourse, Gitter, or Events.”

“Breeze has a strong community on various popular channels such as GitHub, Stack Overflow, Twitter, npm, NuGet, bower, Pluralsight, and more. There are hundreds of thousands of questions on Stack Overflow with the tag ‘Breeze,’ some with large numbers of comments, likes, and views. There are 546 stars and 99 forks on GitHub, with many repositories created by the community. No presence on Slack, Discourse, Gitter, and events”.

“There’s a community forum on GitHub with many repositories, over 500 stars, and about one hundred forks. There’s also a strong presence on Stack Overflow under the tag ‘Breeze’ with over 2000 questions, with some having hundreds of thousands of views. Breeze also has a presence on YouTube, Facebook, Instagram, Pluralsight, Twitter, bower, npm, and NuGet”.

3 / 5

Presence on multiple channels / 5

Size and activity / 5

Sendbird has tiny but growing community presence on a few channels such as StackOverflow (less active) and their website (more active), with a fair number of users and engagement (but a small number of tutorials). Stackoverflow has some answered questions.

Support

What types of support options and response times do Breeze and Sendbird offer?

Explore Ably's support options for our pub/sub messaging platform

General support options

Email, technical documentation, community support (e.g. GitHub or Stack Overflow).

Enterprise/Corporate support

24/7 email and phone support, 4-hours advisory support, and bug fix patches support.

Response time

2-Day response times for Developer package

24-Hour response times for Team package

Same-day response times for Corporate package

General support options

Email, support ticket, technical documentation, community support (e.g. forums or Stack Overflow).

Enterprise support

Sendbird offers an enterprise package, which includes 24/7 phone, email, and chat access via Slack (with extra payment), access to customer success manager and quarterly business review

Response time

< 24 hours for general guidance queries

< 3 hours for key functionality impaired in production(only applies to L1, L2 and L3).

Disclaimer: The information presented for Breeze was last updated on 28 February 2021 and on 28 February 2021 for Sendbird. It is possible that some details may now be out of date. If you think that’s the case, please let us know so we can update them. In any case, you should not rely solely on the information presented here and must check with each provider before deciding to integrate or buy any of these two solutions.

The Ably Platform

Products

Technology

Solutions

Industry

Why companies choose Ably

Explore

Quick links

The Ably Platform

Products

Technology

Solutions

Industry

Why companies choose Ably

Explore

Quick links

Breeze vs Sendbird

View more comparisons

Breeze vs Firebase

Breeze vs Twilio

Firebase vs Sendbird

Sendbird vs Twilio

More to explore

About Ably

Documentation

Compare our tech

Try our APIs for free

Talk to our technical team