Amazon API Gateway vs Twilio
Discover how Amazon API Gateway compares to Twilio, and understand which is right for your use case, based on dimensions such as core features, pricing, reliability, and scalability.
What is Amazon API Gateway?
Amazon API Gateway is a pay-as-you-go service for building, deploying, and managing RESTful APIs and WebSocket APIs. It handles traffic management, CORS support, access and authentication, version management, and more.
What is Twilio?
Twilio is a cloud platform that enables developers to build real-time communications features for their applications. It provides APIs for voice, SMS, video, WhatsApp, and other messaging services.
Compare Amazon API Gateway and Twilio
Let’s compare Amazon API Gateway and Twilio, looking at key dimensions such as their core features, pricing, integrations, QoS, performance, and security and compliance.
Disclaimer:This comparison was created based on documentation and resources freely available online about Amazon API Gateway and Twilio. The content was last updated on 10 Oct 2024 for Amazon API Gateway and on 30 Oct 2024 for Twilio. Be sure to double-check everything before you make any decisions. If you do find anything incorrect or out of date, then please contact us.
| Core features | |||
Pub/Sub messaging | Reduces communication code complexity, simplifying the process of building highly functional and architecturally complex realtime apps. | Amazon API Gateway No | Twilio |
Chat capabilities | Accelerates the time to implement rich chat experiences with features such as read receipts, typing indicators, and more. | Amazon API Gateway Partial API Gateway does not natively support chat capabilities. However, this can be achieved using different AWS services like Lambda and DynamoDB. | Twilio Yes Twilio offers 1-on-1 messaging, group chats, message history, read receipts, typing, and file sharing via its Conversations API. |
Collaboration capabilities | Enables you to quickly integrate realtime collaborative features like live cursors, member location, avatar stacks, and component locking. | Amazon API Gateway Yes | Twilio No |
State sync capabilities | Enables realtime data synchronization across devices and users, ensuring a cohesive and up-to-date user experience. | Amazon API Gateway Partial API Gateway does not natively support state synchronization, but it can be achieved through integration with services like Amazon DynamoDB, AWS AppSync, AWS Lambda, and Amazon S3. | Twilio No Twilio Sync allows realtime updates for synchronized data across users and devices. However, for database-to-UI state sync, Twilio would require third party products. |
Presence | Maintaining a view of which users are connected, and their associated metadata, enables their online status to be updated in realtime. | Amazon API Gateway No | Twilio Yes Twilio offers presence functionality through its Conversations SDK, which has a built-in Reachability Indicator feature. Read more |
Occupancy | High-level metrics about the clients currently connected to a channel make it simple to show things such as connected user count, or display which channels are the most popular. | Amazon API Gateway Partial API Gateway does not have built-in support for occupancy tracking. Occupancy tracking functionality requires integration with AWS Lambda, DynamoDB, or ElastiCache. | Twilio No |
Message interactions | Enables interaction with previously-sent messages, facilitating the implementation of features like message reactions and threads. | Amazon API Gateway Partial Message interactions are not natively supported in API Gateway. However, you can programmatically build interactions on the application layer with AWS Lambda. | Twilio Yes Twilio offers message interactions through its Conversations and Messaging Services. It also provides Flex, which supports messaging interactions through web chat, SMS, Facebook Messenger, and WhatsApp. |
Message history | Enables clients to catch up on missed messages when inactive, ensuring a user doesn’t miss any important messages. | Amazon API Gateway Partial You can custom build message history functionality on Amazon DynamoDB and Amazon S3, but it's not supported natively in API Gateway. | Twilio Yes Twilio allows you to retrieve and modify message history through its Programmable Messaging API. |
Push notifications | Cross-platform push notifications make it possible to deliver important and timely messages to users even when they’re inactive. | Amazon API Gateway Partial API Gateway doesn't natively support push notifications, but you can build them be integrating with Amazon SNS or AWS Amplify. | Twilio Yes Twilio offers push notifications through its Twilio Notify API. |
Message delta compression | Minimizes bandwidth and can reduce latency, particularly in scenarios where continuous updates are sent. | Amazon API Gateway No | Twilio No |
Programmatic management | Enables the automation of provisioning, management, and testing of service resources, simplifying integration with existing development workflows such as CI. | Amazon API Gateway Yes Fully supported through AWS SDKs, the CLI, and CloudFormation. | Twilio Yes |
| Pricing | |||
Free plan | With a free plan, you can test the service’s functionality and compatibility with your project before committing to a paid plan. | Amazon API Gateway Yes The Amazon API Gateway free tier includes one million API calls received for REST APIs, one million API calls received for HTTP APIs, and one million messages and 750,000 connection minutes for WebSocket APIs per month for up to 12 months. Read more | Twilio Yes Some of (not all) Twilio's services have a free plan. Twilio also offers a free trial. |
Pricing model | The pricing model should align with your project's expected load, usage patterns, and budget in order to be cost-effective and efficient. | Amazon API Gateway API Gateway has a free plan and a pay-as-you-go plan:
| Twilio Pay as you go:
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| Integrations & interoperability | |||
SDKs | Supporting multiple languages and platforms offers greater flexibility when building cross-platform realtime apps. | Amazon API Gateway
| Twilio
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Supported realtime protocols | Support for multiple protocols provides the flexibility to choose a protocol that best suits your project’s requirements. | Amazon API Gateway
| Twilio
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Serverless functions | Enables integration with third-party cloud providers by facilitating the execution of custom code against messages to perform business logic like on-the-fly translation. | Amazon API Gateway
| Twilio
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Streaming & queueing | Provides a dependable method to reroute messages from the service to third-party streams and queues for further processing. | Amazon API Gateway | Twilio Yes |
Observability services | Enables realtime monitoring and troubleshooting by offering insights into service behavior directly in your observability platform of choice. | Amazon API Gateway Yes Amazon API Gateway logs API calls, latency, and error rates to Amazon CloudWatch in your AWS account. | Twilio Yes Twilio provides observability through insights and monitoring dashboards for voice, messaging, and flex. The dashboards give metrics like time range, delivery status, messaging traffic, errors, responses, etc. |
CI/CD tools | Makes it possible to provision and configure service infrastructure as part of a CI or CD pipeline, enabling repeatable and reliable deployments. | Amazon API Gateway Yes Supports:
| Twilio No |
| Quality of Service | |||
Scalability | Scalability is vital as it ensures the service can handle increased data load or users without compromising performance. | Amazon API Gateway AWS API Gateway is scalable, supporting high connection rates, numerous routes and integrations, and long-lived connections without explicit concurrent connection limits. You can find more info on limits here. | Twilio
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Guaranteed message delivery | Ensures messages are never lost during transmission, even in the presence of network disruptions. | Amazon API Gateway No | Twilio Yes While Twilio ensures reliable delivery, it typically follows at-least-once or best-effort delivery models. That means messages may be delivered more than once in rare cases, such as during network failures or retry attempts. |
Guaranteed message ordering | Maintains the sequence of messages as they were sent. This is particularly important in apps where the chronological order of messages is essential for meaningful communication. | Amazon API Gateway No | Twilio No Twilio sends SMS messages in the order they are queued, but they are delivered individually. That means that if you send multiple SMS messages to the same user quickly, Twilio cannot guarantee that the messages will arrive in the order you sent them. Read more |
Exactly-once message delivery | Guarantees that each message is processed exactly once, preventing data inconsistencies that can arise from duplicate processing or missing messages. | Amazon API Gateway No | Twilio No Twilio doesn't guarantee exactly-once delivery by default. However, it can implement de-duplication in the receiving service by checking if an event with the same ID has already been received, and discarding duplicates. Read more |
| Performance & availability | |||
Uptime Guarantee | An uptime guarantee instills confidence in the reliability of the service and protects your business from the negative impacts of downtime. | Amazon API Gateway 99.95%. Read more | Twilio
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Global edge network | By bringing servers (Points of Presence, or PoP) geographically closer to the devices of end users, and routing requests to the nearest PoP, global latency is reduced to a minimum. | Amazon API Gateway Yes API Gateway API endpoints can be configured to be closer to where the majority of your traffic is originating from. Read more | Twilio Yes Twilio has a global edge network of network edges called Twilio Edge Locations, which allows you to control the geographic location where your application's network traffic enters and exits Twilio's platform. |
Multi-region data replication (message durability) | By replicating data across multiple regions, the risk of data loss or downtime is greatly mitigated since if data is lost or a server fails in one region, the information can be retrieved from another. | Amazon API Gateway Partial API Gateway supports multi-region data replication only when integrated with Amazon CloudFront. Read more | Twilio Yes Twilio provides multi-region data replication to enhance message durability. |
No single point of failure or congestion | Having no single point of failure means a system is resilient and can continue to operate even if one part fails. Avoiding a single point of congestion ensures messages flow efficiently across the system and avoids bottlenecks that could lead to performance issues under load. | Amazon API Gateway No | Twilio Yes Twilio's "Super Network" and hybrid cloud infrastructure reduce the risk of a single point of failure and congestion. The design is built with redundancy and scalability to minimize potential disruptions. |
Latency | Low latency is crucial for realtime apps as it ensures swift and efficient data transmissions, providing a smoother and more responsive user experience. | Amazon API Gateway Unknown. | Twilio Unknown. |
| Security & compliance | |||
API key authentication | Simplifies the authentication code on trusted servers compared to requesting, managing, and refreshing tokens. | Amazon API Gateway Yes | Twilio Yes |
Token-based authentication | Provides a means to securely authenticate user devices against your user management system. | Amazon API Gateway Yes | Twilio Yes Twilio uses token-based authentication (JWTs) for client-side SDKs like Voice, Conversations, Sync, and Video. |
Single Sign-On (SSO) authentication | SSO streamlines login processes, boosts security by minimizing password use, and meets compliance needs for secure data access management. | Amazon API Gateway Yes AWS API Gateway supports SSO by integrating with identity providers such as OpenID Connect (OIDC) and SAML. Read more | Twilio Yes Twilio offers SSO authentication for customers with a supported Twilio Editions Package. |
Rules for permissions and operations | Provides control over which users can subscribe and publish to certain channels. | Amazon API Gateway Yes Rules for permissions and operations can be configured using AWS Identity and Access Management. Read more | Twilio Yes Twilio manages permissions and operations through its Console and Access Control features. |
End-to-end encryption | Ensures that the data transmitted between the client and the API server remains confidential and secure while in transit. | Amazon API Gateway | Twilio No |
Encryption at rest | Ensures data stored by the service is secure and compliant, while also mitigating the risks of a data breach. | Amazon API Gateway Partial It is possible to encrypt data at rest using AWS SDKs or AWS CLI when creating a file system. This is not done automatically. Read more | Twilio Yes Twilio uses TLS 1.2 to encrypt customer data at rest. |
Compliance | Compliance with regulations can impact your ability to meet legal obligations in your industry. | Amazon API Gateway
| Twilio
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Alternatives to Amazon API Gateway and Twilio
While both Amazon API Gateway and Twilio are worth considering as options for realtime experiences, they aren’t without their limitations. We suggest evaluating them against the following alternatives to make sure you find the right solution for your needs.
Alternatives to Amazon API Gateway
AWS AppSync enables developers to seamlessly handle and synchronize mobile app data in real-time across multiple devices and users.
Socket.IO is a library that provides realtime, bi-directional communication between clients and servers. It allows the management of connections, sending and receiving messages, and more.
Pusher is a first-generation pub/sub messaging service that provides bi-directional hosted APIs for adding realtime features to applications.
Alternatives to Twilio
Vonage provides SMS, voice, and video APIs for customizable communication solutions.
Bird (formerly MessageBird) provides SMS, voice, chat, and video APIs for omnichannel communication.
Agora provides APIs for realtime voice, video and live streaming.
Discover how Amazon API Gateway and Twilio stack up against Ably
Ably is the definitive realtime experience platform of the internet. See how we compare to Amazon API Gateway and Twilio on key dimensions such as core features, pricing, integrations, QoS, performance, and security and compliance.
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Ably has built reliable realtime infrastructure so you don’t have to. On our free plan you benefit from:
- 6M monthly messages
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