Secure, HIPAA-compliant data
Safeguard patient information with end-to-end encryption, SOC 2 certification, and HIPAA-aligned architecture - no breaches, no compromises.
Realtime chat that keeps care moving
Deliver instant, ordered, and guaranteed messages that keep providers and patients connected when it matters most.
Instant, reliable updates
Ensure care teams receive critical alerts and data in milliseconds, maintaining responsiveness and patient safety.
Availability at scale
Healthcare systems can't go offline. Ably's global edge network provides 99.999% uptime, even during peak loads.
Secure, compliant messaging
Empower doctors, nurses, and patients to collaborate safely through HIPAA-compliant realtime chat.
- Encrypted, compliant messaging between providers and patients.
- Presence indicators to show who's online.
- Group messaging with permission controls.
- Set user permissions to delete or edit sent messages.
Doctor-patient virtual care chat
Enable secure telemedicine consultations with integrated realtime chat that keeps patient data protected.
- Private 1:1 chat between providers and patients.
- Typing indicators show responsiveness during consultations.
- Message read receipts confirm patients received care instructions.
- Edit or delete messages while maintaining HIPAA audit trails.
- Guaranteed message ordering for accurate medical conversations.
Care team collaboration chat
Coordinate complex care across multi-disciplinary teams with secure group chat and presence indicators.
- Group chat for multi-provider case consultations.
- Presence indicators show which team members are available.
- Department-to-department secure messaging.
- Shift handoff communications with message history.
- Room reactions for quick acknowledgments.
chat building blocks
Interactions. Reactions. All in realtime.
Chat APIs for building large scale chat applications.
Send/receive chat messages
Implement 1:1 conversations, group chats and global chat rooms using channels to organize the message traffic.
View docs
Edit and delete a chat message
Edit the contents of a chat message, or enable soft and hard delete of the chat message.
View docs
Chat room reactions
Ability to react to the entire room, with server-side aggregated counts of those reactions.
View docs
Typing indicator
Show when a chat participant starts and stops typing with a typing indicator.
View docs
Moderation
Keep your chat safe in minutes using out-of-the-box integrations with AI moderation platforms, or bring your own tools.
View docsAuthentication
Manage access controls for participants using authentication tokens and capabilities.
View docsSend/receive chat messages
Implement 1:1 conversations, group chats and global chat rooms using channels to organize the message traffic.
View docsEdit and delete a chat message
Edit the contents of a chat message, or enable soft and hard delete of the chat message.
View docsChat room reactions
Ability to react to the entire room, with server-side aggregated counts of those reactions.
View docsTyping indicator
Show when a chat participant starts and stops typing with a typing indicator.
View docsModeration
Keep your chat safe in minutes using out-of-the-box integrations with AI moderation platforms, or bring your own tools.
View docsAuthentication
Manage access controls for participants using authentication tokens and capabilities.
View docsGet unmatched expertise paired with a host of value-adding options to keep your business-critical applications running at optimal performance.
Composable realtime. Your vision. Your approach.
Combine Ably's products to power seamless realtime data and engagement across your HealthTech platform.
Flexible APIs and message guarantees for building any realtime interactive experience at serious scale.
Rapidly launch the chat features with APIs you’ll love. Optimized to handle massive user loads.
Drop-in realtime that keeps every agentic session continuous, controllable and always in sync.
Realtime sync for application state across multiple users and devices at any scale.
Create collaborative environments in a few lines of code, with our purpose-built APIs.
Seamlessly sync your database and frontend, publishing changes reliably to millions of clients.
Pricing built for scale
Usage-based pricing
Granular control over your costs with per-minute billing or MAU pricing options.
Volume discounts
The more you use the platform, the lower the consumption rates become.
Cost optimization
Maximize your ROI with platform features designed to reduce consumption.
engineered to perform
The definitive realtime experience platform of the internet
Performance
We focus on predictability of latencies to provide certainty in uncertain operating conditions.
6.5ms
message delivery latency
30B+
connections opened monthly
Reliability
Designed to preserve continuity of service we ensure sufficient redundancy at a regional and global level.
7+ years
of 100% uptime
99.999999%
message survivability
Scale
Elastic and highly-available. Ably is built to handle extreme scale and high concurrent connections.
2B+
connected devices per month
2T+
API operations per month
Network
Truly distributed global edge network. Delivers a globally consistent experience to users.
700+
points of presence
11
globally distributed regions