Durable sessions: why your AI UX is broken (and how to fix it)

Your users are losing context mid-conversation. Your agents are going silent with no crash signal. Your support handoffs are dropping state. This isn't a model problem. It's a session layer problem - and most teams are building around it, not through it.

• Thursday, 14 May 2025

• 4:00 PM GMT+1

• Live 

What you’ll take away

This is a technical session for engineers and engineering leaders building production AI products. No slides full of AI hype - we're going through real failure modes and the architectural patterns that fix them.

• Why HTTP streaming (SSE) breaks behind enterprise proxies and what the recovery path looks like

• How to build sessions that survive device switches, tab closes, and reconnects without corrupting state

• The difference between durable execution (backend workflows) and durable sessions (the agent-to-user experience)...and why you need both

• How to give users real control over agents mid-stream: cancel, redirect, and steer without ambiguity

• How to surface agent presence without polling

• What a clean AI-to-human handoff looks like when both sides need full context

The session will run for approximately 30 minutes, with time for a live Q&A at the end. All registrants will get access to the recording and transcript.