Sub-processors are third-party businesses engaged by a processor for performing data processing on behalf of a controller. According to the GDPR, these companies are also accountable for protection of an individual’s personal data. Data protection obligations of sub-processors are to be established by way of contract or other legal acts under the Union or Member State law. This includes providing sufficient guarantees to implement appropriate technical and organizational measures as specified in the regulation.
Ably Realtime Ltd uses sub-processors (listed below), to assist in providing services as described in the our Terms of Service or a similar services agreement customers may have signed with us.
List of Sub-processors
Amazon Web Services, Inc.
Primary cloud infrastructure provider for Ably, where all realtime services and infrastructure are hosted. Almost all data stored, processed and transmitted through Ably’s products and services resides on Amazon Web Services datacenters.
Content Delivery Network (CDN)
Provider for CDN services for the Ably dashboard. Message content transits Cloudflare’s network when messages are sent or received via the developer console.
Apple Push Notification Service (APNS)
Provider of the APNS service for push notification delivery to iOS devices. Message content transits APNS when messages that contain push payloads are delivered to iOS devices. Messages sent via Ably services that are not in a push-enabled channel or do not have a push payload are not sent via APNS.
Firebase Cloud Messaging (FCM)
Provider of the FCM service for push notification delivery to Android devices. Message content transits FCM when messages that contain push payloads are delivered to Android devices. Messages sent via Ably services that are not in a push-enabled channel or do not have a push payload are not sent via FCM.
For questions or objections regarding sub-processors, please write to [email protected].