Agora vs PubNub
Discover how Agora compares to PubNub, and understand which is right for your use case, based on dimensions such as scalability, pricing, security, and their chat features.

What is Agora?
Agora offers realtime communication services through APIs, enabling developers to integrate voice, video, and live-streaming features into mobile, desktop, and web applications.
What is PubNub?
PubNub is a developer API platform that powers the realtime infrastructure in apps to build engaging Virtual Spaces where online communities can connect. It can serve as the foundation for online chat, live events, geolocation, remote IoT control, and realtime updates.
Compare Agora and PubNub
Let’s compare Agora and PubNub, looking at key elements of their offering such as their scalability, pricing, security and chat feature set.
Scalability | |||
Concurrent connections | Number of users that can be supported in a single chat. | Agora 10,000 users supported per chat room. | PubNub 10,000 users can be supported in a single chat. They recommend you limit the number of online users in a single chat room or space to 10,000 users for optimal performance. |
Connections | Number of connections that can be handled across the platform. | Agora Unknown. | PubNub Unlimited. Overages apply if you exceed plan quota - $0.15 per additional user. |
Channels / rooms | Number of channels or rooms that can be handled across the platform. | Agora Unlimited. | PubNub Unlimited. |
Messages | Number of messages that can be handled across the platform. | Agora Unknown. | PubNub Unlimited. Overages apply if you exceed 3000 per user - $43 per additional 1M transactions. |
Message throughput | Number of messsages that can be published per second. | Agora Unknown. | PubNub 10-15 messages per second can be published. Read more |
Data integrity | |||
Guaranteed message delivery | Ensures messages are never lost during transmission, even in the presence of network disruptions. | Agora No | PubNub No |
Guaranteed message ordering | Maintains the sequence of messages as they were sent. This is particularly important in apps where the chronological order of messages is essential for meaningful communication. | Agora No | PubNub No |
Exactly-once message delivery | Guarantees that each message is processed exactly once, preventing data inconsistencies that can arise from duplicate processing or missing messages. | Agora No | PubNub No |
Performance & availability | |||
Uptime Guarantee | An uptime guarantee instills confidence in the reliability of the service and protects your business from the negative impacts of downtime. | Agora Agora guarantees an SLA uptime of 99.95%. | PubNub PubNub offers a 99.999% uptime SLA for its users. |
Global edge network | By bringing servers (Points of Presence, or PoP) geographically closer to the devices of end users, and routing requests to the nearest PoP, global latency is reduced to a minimum. | Agora Yes Agora operates a global network (SD-RTN) of over 200 data centers spread across multiple regions, including the United States, Europe, China, Japan, India, and the Asia Pacific. Read more | PubNub Yes |
Multi-region data replication (message durability) | By replicating data across multiple regions, the risk of data loss or downtime is greatly mitigated since if data is lost or a server fails in one region, the information can be retrieved from another. | Agora Yes | PubNub Yes PubNub supports multi-region data replication across different points of presence except for file sharing. Read more |
No single point of failure or congestion | Having no single point of failure means a system is resilient and can continue to operate even if one part fails. Avoiding a single point of congestion ensures messages flow efficiently across the system and avoids bottlenecks that could lead to performance issues under load. | Agora Yes Agora global data centers have superior routing capabilities to ensure that the network services are not interrupted due to a single point of failure. Read more | PubNub No |
Latency | Low latency is crucial for realtime apps as it ensures swift and efficient data transmissions, providing a smoother and more responsive user experience. | Agora The average end-to-end global latency for Agora is 300 milliseconds. Read more | PubNub <100 milliseconds delivery. |
Server-side batching | Reduces the overall message count, lowers costs, and mitigates the risk of hitting rate limits during high-throughput scenarios. | Agora No | PubNub No |
Connection state recovery | Automatically re-establish failed connections and replay missed messages. | Agora Yes Agora supports reconnection and state recovery mechanisms through the Agora SDK, which automatically tries to re-establish connections if a user drops offline. | PubNub Yes PubNub supports connection state recovery and has an automatic reconnection process to handle brief network interruptions. PubNub message delivery page |
Ecosystem support | |||
Supported realtime protocols | Support for multiple protocols provides the flexibility to choose a protocol that best suits your project’s requirements. | Agora
| PubNub
PubNub uses HTTP as the transport for their client libraries. A WebSocket compliant interface is provided in some libraries, however this is just a wrapper around an underlying HTTP transport. |
Supported languages | Supporting multiple languages and platforms offers greater flexibility when building cross-platform realtime apps. | Agora
| PubNub
|
Chat room types | |||
Multi-type chat support (group, DM, supergroups) | Enables chat experiences to be tailored to various user needs, from one-on-one to large, scalable group discussions. | Agora
| PubNub Yes PubNub supports:
|
Chat room management | |||
Presence | Maintaining a view of which users are connected, and their associated metadata, enables their online status to be updated in realtime. | Agora Yes | PubNub Yes Read more |
Occupancy | High-level metrics about the clients currently connected to a channel make it simple to show things such as connected user count, or display which channels are the most popular. | Agora No | PubNub Yes PubNub's Presence API allows developers to access and integrate occupancy information into their applications. Read more |
Typing indicators | Show when others are typing in a chat room, enhancing realtime communication flow. | Agora Yes Agora’s Chat SDK allows you to build fully-featured messaging experiences for your users, including typing indicators. Read more | PubNub Yes Read more |
Room reactions | Customize the chat environment with reactions and other shared room states. | Agora Yes | PubNub No |
Chat message attributes | |||
Message edits and deletes | Allow users to modify or remove messages. | Agora Yes | PubNub Yes PubNub stores all messages in a time-series database and doesn’t expose an API to directly update a message. Users can delete or edit messages using the Message Reactions feature. |
Message reactions & emoticons | Boost engagement by enabling users to quickly express emotions or feedback on messages. | Agora Yes Agora allows you to react with up to 20 emoji reactions in a single message during one-to-one chats and group chats. Read more | PubNub Yes |
Rich text support | Enhance messages with rich text formatting in chat. | Agora No | PubNub No |
Media attachments | Support for sharing images, videos, and files in chat. | Agora | PubNub Yes |
Chat application and user state | |||
In-app notifications | Notify users of important events from other chat rooms without them leaving the current chat, keeping them engaged and informed. | Agora No | PubNub Yes PubNub supports in-app notifications through its mobile push gateway. |
Role-based permissions | Control user roles and permissions to ensure proper access and moderation. | Agora | PubNub Yes |
UI kit | Customizable UI elements for a seamless chat integration. | Agora Yes Agora provides open-source chat UI kits on GitHub for iOS, Android, and Web, which you can clone and run. Read more | PubNub No |
Storage and history | |||
Synchronous - automated moderation | Detect and manage harmful content automatically, before the message is broadcast to participants. | Agora Yes Moderation is done through Microsoft Azure, and is not enabled by default. To get access, you need either a Pro or Enterprise plan. | PubNub Yes Integration with 3rd party moderation tools via Functions. |
Asynchronous - automated moderation | Detect and manage harmful content automatically, after the message is broadcast to participants. | Agora Yes | PubNub Yes Integration with 3rd party moderation tools via Functions. |
Manual moderation via dashboards | Tools for moderators to detect harmful messages and manage them effectively. | Agora Yes Agora's console allows moderators to manually view the report items and address the messages and message senders according to their content policy. Read more | PubNub Yes PubNub offers a Moderation Dashboard that allows admins to manually moderate chat app users through the Users view. |
Ban users | Remove problematic users from the chat to maintain a healthy environment. | Agora Yes | PubNub Yes PubNub users can automatically disable default access to channels, channel groups, and other users' metadata through the access manager and admin portal. |
Dev tools | |||
Programmatic management | Enables the automation of provisioning, management, and testing of service resources, simplifying integration with existing development workflows such as CI. | Agora Yes | PubNub Yes |
Pricing | |||
Pricing model | The pricing model should align with your project's expected load, usage patterns, and budget in order to be cost-effective and efficient. | Agora Agora provides pay-as-you-go pricing based on the number of participant minutes, messages per month, and MAUs for chat. Read more | PubNub PubNub offers Free, Starter, and Pro packages. Their support packages, separate from their standard plans, also include an Enterprise option. Their pricing model is based on monthly active users (MAUs). See the pricing page |
Pricing illustration | An example price based on 5 live streaming chat events and 50K attendees. | Agora $2349,
| PubNub $23,048.00
Note: Assumes same users attend each event to keep MAU at minimum. PubNub pricing page |
Free plan | With a free plan, you can test the service’s functionality and compatibility with your project before committing to a paid plan. | Agora Yes Agora's free plan offers 10k minutes/month. | PubNub Yes |
Pricing plans | The pricing plans offered by cost. | Agora
| PubNub Starter: $98/month/MAU: Up to 1000 MAUs, and up to 3000 transactions per MAU. Pro packages: Custom pricing Their support packages, separate from their standard plans, also include an Enterprise option. Overages apply:
|
Support for additional realtime features | |||
Pub/Sub messaging | Reduces communication code complexity, simplifying the process of building highly functional and architecturally complex realtime apps. | Agora Yes Agora's message channels use the pub/sub model, allowing you to publish messages to a channel or subscribe to receive them without pre-creating the channel. Read more | PubNub Yes |
Collaboration capabilities | Enables you to quickly integrate realtime collaborative features like live cursors, member location, avatar stacks, and component locking. | Agora No | PubNub Partial PubNub's collaboration capabilities are largely powered by its Presence feature. There is no dedicated collaboration SDK. |
Database sync capabilities | Database sync capabilities enable realtime updates between your database and UI, ensuring the UI reflects changes in the database instantly, with data consistency, and without the need for polling. | Agora No | PubNub No |
Notifications | Send notifications directly to users screens, from chat responses to news alerts, or game updates, whether or not an application is open and running. | Agora Yes | PubNub Yes |
Asset tracking | State-of-the-art asset tracking across last mile logistics, food delivery applications, and urban mobility services. | Agora Yes Agora provides rich media messages that support GPS locations, allowing you to track assets. | PubNub Yes PubNub can be used to track and trace assets, their locations, and status through its realtime visibility feature. Read more |
Integrations & interoperability | |||
AI models | Allows you to integrate AI models, like GPT, into your app. | Agora Yes Agora provides integration with OpenAI models AI for its conversational AI SDK developed in partnership with OpenAI. Read more | PubNub Yes PubNub integrates with OpenAI's ChatGPT model. |
Serverless functions | Enables integration with third-party cloud providers by facilitating the execution of custom code against messages to perform business logic like on-the-fly translation. | Agora No | PubNub PubNub operates its own serverless architecture through its feature called PubNub Functions. |
Streaming & queueing | Provides a dependable method to reroute messages from the service to third-party streams and queues for further processing. | Agora No | PubNub Egress:
Ingress:
|
Observability services | Enables realtime monitoring and troubleshooting by offering insights into service behavior directly in your observability platform of choice. | Agora Yes Agora analytics integrates with Datadog to provide monitoring of servers, databases, tools, and services. Read more | PubNub Yes PubNub provides integrations with Datadog and NewRelic. |
Security & compliance | |||
API key authentication | Simplifies the authentication code on trusted servers compared to requesting, managing, and refreshing tokens. | Agora No Agora uses token-based authentication for user authentication, rather than API keys. Users authenticate through Access Tokens, which are generated using the app's credentials. Read more | PubNub Yes |
Single Sign-On (SSO) authentication | SSO streamlines login processes, boosts security by minimizing password use, and meets compliance needs for secure data access management. | Agora Yes | PubNub Yes PubNub implements SAML SSO authentication. |
Rules for permissions and operations | Provides control over which users can subscribe and publish to certain channels. | Agora Yes | PubNub Yes PubNub supports rules for permissions and operations through its Access Manager. See Access Manager docs |
End-to-end encryption | Ensures that the data transmitted between the client and the API server remains confidential and secure while in transit. | Agora Yes Agora implements E2EE for its messages through its signaling SDK, which has a built-in AES 256 GCM encryption algorithm. Read more | PubNub |
Compliance | Compliance with regulations can impact your ability to meet legal obligations in your industry. | Agora
| PubNub PubNub is compliant with five policies for the security and privacy of its services:
|
Disclaimer: This comparison was created based on documentation and resources freely available online about Agora and PubNub. The content was last updated on 16 May 2025 for Agora and on 30 Apr 2025 for PubNub. Be sure to double-check everything before you make any decisions. If you do find anything incorrect or out of date, then please let us know.
Alternatives to Agora and PubNub
While both Agora and PubNub are worth considering as options for realtime experiences, they aren’t without their limitations. We suggest evaluating them against the following alternatives to make sure you find the right solution for your needs.
Alternatives to Agora

Sendbird offers APIs and SDKs for live chat, realtime messaging, push notifications, and calls with WebSocket connections, UI kits, and backend integrations.
PubNub is a developer API platform that powers the realtime infrastructure in apps to build engaging Virtual Spaces where online communities can connect.
Twilio is a platform that provides developers with a suite of communication tools for building messaging infrastructure in their applications.
Alternatives to PubNub
Pusher is a first-generation pub/sub messaging service that provides bi-directional hosted APIs for adding realtime features to applications.
Socket.IO is a library that provides realtime, bi-directional communication between clients and servers. It allows the management of connections, sending and receiving messages, and more.
SignalR is an open-source library that simplifies adding real-time web functionality to ASP.NET Core web apps.
Discover how Agora and PubNub stack up against Ably
Ably is the definitive realtime experience platform of the internet. See how we compare to Agora and PubNub on key dimensions such as core features, pricing, integrations, QoS, performance, and security and compliance.
Try Ably for free to discover the benefits for yourself
Ably has built reliable realtime infrastructure so you don’t have to. On our free plan you benefit from:
- 6M monthly messages
- 200 concurrent channels
- 200 concurrent connections