# 72000: LiveSync connector operation failed

Identifier: `livesync_operation_failed`



A LiveSync database connector hit an unexpected error while running, so the operation it was attempting did not complete.

## What you should do

This is an unexpected internal error rather than something in your data or configuration. If it persists, [contact Ably support](https://ably.com/support) with the connector details and roughly when it occurred.

## Why it happens

The LiveSync connector hit an unexpected error while running, so the operation it was attempting did not complete. The underlying failure is attached as the cause.

## What you'll see

The error is reported with code 72000 and HTTP status 500. The message describes the operation that failed, with the underlying error attached as the cause.