Case Studies


Wooclap’s technology turns smartphones into an exceptional learning tool, enabling realtime interactions in the classroom.

Case Study

About Wooclap

Wooclap - Discover the newest and most advanced teaching app in higher education.

Wooclap is an app-based EdTech tool that enables better interaction in the classroom. Developed with the help of neuroscientists, instructional design coordinators and professors, the web-based app makes classes more enjoyable – and efficient – by letting students play a proactive role in their own learning. Constant streams of feedback essentially change the teacher/ pupil relationship. The platform is used across establishments as diverse as University College London, New York University, Arts et Métiers ParisTech and École Polytechnique. According to Wooclap’s CTO, Jonathan Alzetta, the app brings out the “teaching of tomorrow: personalised, exciting, collaborative and geared towards experiences.”

Wooclap Use Case

Realtime functionality forms an integral part of the ‘live’ collaborative and experience-based learning environment the app creates, enabling continuous feedback and interaction. Realtime features allow students to contribute to a presentation by submitting votes, ideas and answers to questions (through internet or text) which in turn help shape the lesson - as it happens. Settings make it possible to show presentation interfaces - including slides, questions and polls - on participant devices in real time.

Teachers also use realtime functionality to send new questions to participants, and to synchronize changes to questions and events across all connected devices. A teacher can get live feedback about the impact of their teaching. For example, when the ‘confusion mode’ is activated, the teacher can see the proportion of students who are ‘lost’, engaged or disengaged. Similarly the “session compare” functions allow a teacher to measure - and show - how performance in their classrooms have improved from one session to the next.

Wooclap challenges

Founded in 2015, Wooclap’s offering took off quickly. Their platform now has more than 500,000 teachers regularly using the app to interact with classes of various sizes (from 10 and to several thousands students).

Scaling WebSocket servers was especially difficult for Wooclap due to the company’s key requirements of:

  • Reliability: All messages had to be delivered to subscribers, even for those connected via a slow or intermittent Wifi connection.

  • Speed: Wooclap’s latency requirements were very low to maintain an environment of instant feedback in the classroom.

  • Burstability: Some classes have several thousand participants, so the realtime server has to handle burst of several tens of thousands of messages per class.

As Wooclap’s user base increased, the generated load on the WebSocket server required the company’s engineers to spend too much time on the technical requirements of scaling, rather than focusing on the product itself.

The Ably Solution

Having evaluated other PubSub providers, Wooclap chose Ably because it ticked all the boxes regarding speed, burstability and reliability - playing out at considerable scale, and with a transparent, customizable pricing scheme to match. Another selling point for Wooclap is Ably’s system that delivers updates on the status and performance of nodes.

According to CTO Jonathan Alzetta: “The Ably client has a great API that comes with extensive documentation. Using this tool essentially means our engineers now have one less problem to look out for”.

Our current infrastructure uses Ably Realtime on the client and the Ably REST API (via the nodejs SDK) to exchange messages between the frontend and the backend. One killer feature which of the Ably library is the connection state recovery. For instance, if a client loses their internet connection for 30 seconds and is back online, they’ll receive the messages they missed while they were offline. The library handles client connectivity issues like this seamlessly; we don’t have to write any specific code to get this behaviour.

Looking to try out Wooclap? You can find out more about how the learning technology works at

More information on EdTech and how interaction-based learning is changing the way a classroom operates is available on Wooclap’s blog.

Ably is a fully-featured platform, and it makes handling realtime a piece of cake. Harnessing Ably technology has freed up considerable time for our engineers to concentrate on streamlining and developing the product. When it comes to scaling the infrastructure we feel in safe hands.

Jonathan Alzetta

Co-founder and CTO / Wooclap

Wooclap relies on Ably for

  • Uptime SLA guarantee

    We guarantee a certain level of uptime for all our customers. Build a system you can rely on.

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  • Pub/Sub Messaging

    Using channels devices can broadcast out realtime updates to any number of subscribers.

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  • Guaranteed delivery and ordering

    Uniquely we guarantee all recipients receive messages 100% of the time. Build chat you can rely on.

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  • Realtime user state

    Know when users are typing, or get updates in realtime as a users GPS position changes.

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    See how
  • Connection state recovery

    When devices lose their connection, they don't need to lose message continuity and data integrity.

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    See how
  • History API

    Use our message history to persist conversations or a user's state such as their GPS location.

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  • Consistent client libraries on every platform

    Simplify development with our API consistent libraries on every popular platform.

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    See how
  • Smart message routing

    We ensure data transferred between devices is always routed using the most efficient path, which means it's fast.

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  • Mobile Push Notifications

    Alert users with a native OS notification even when they are not using your app.

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    See how